Reference

raja buaya Privacy Policy For Your Account

Our Privacy Policy explains how raja buaya collects, uses and protects the account, wallet and device data you provide when you open an account.

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PRIVACY HELP ROUTES

Where To Ask About Your Data

You can raise a privacy request without explaining it through a public channel. Start with the account support route and include the phone number linked to your account, the request you want…

Account support Use the account support route when you want to ask what personal data is held for your raja buaya account. We may ask you to confirm the linked phone number before discussing account records.
Payment record check If a DANA, OVO, GoPay or QRIS receipt appears incorrectly connected, send the transaction reference through support. We check the account match and reply with the next step without asking for your wallet PIN.
Data change request Ask us to correct eligible account details, change contact preferences or remove data that no longer needs to be retained. We verify the requester first so a third party cannot alter your records.
HANDLING YOUR RECORDS

How We Apply The Privacy Policy

Privacy choices work best when each data flow has a clear purpose. We separate account access records from payment references, limit support replies to verified account details and use device signals mainly…

Account collection

When you open an account, we collect the details needed for account setup and phone verification. Login history and account changes help us confirm that the person requesting access is connected to the correct record.

Wallet references

DANA, OVO, GoPay and QRIS may return a payment reference or status, not your wallet password. Bank transfer and virtual account records are used to reconcile the transaction with the account you identify.

Device protection

Your browser, device type and sign-in signals can be recorded to identify unusual access patterns. These checks support account protection; they do not give us access to files, contacts or other unrelated device content.

Cookie control

Cookies may retain session settings, remember selected preferences and help us understand basic page performance. You can adjust cookie controls in your browser, though blocking some cookies may require another sign-in.

Retention approach

We keep account, support and transaction records while they serve the stated purpose or while records are needed for operational and legal obligations. When retention is no longer needed, we delete or anonymize the eligible data.

Verified requests

To request access, correction or removal, contact support from the account route and identify the relevant record. We may request phone verification or a matching receipt reference before making a change.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the account, device and payment questions we hear most often. They are written for your practical next step: what we collect, why a check may appear and how to contact us. If your request concerns a specific record, include the linked phone number and transaction reference where relevant.

The raja buaya Privacy Policy covers account details, phone verification, login records, device and browser signals, cookies, support messages and payment references. It explains why we use each category, when service providers may process it and how you can request access or correction.

We collect the phone number and account details needed to confirm your sign-in request. Verification helps us connect account access to the right record. We do not need your DANA, OVO, GoPay or QRIS wallet PIN for this step.

No. Our payment records are built around transaction references and status details supplied through DANA, OVO, GoPay, QRIS, bank transfer or virtual account routes. Your wallet password and PIN should remain with the relevant payment provider.

Device type, browser details and sign-in signals can help us identify unusual account access. We use these records for account protection and troubleshooting. This does not mean we can read unrelated files, contacts or private content on your device.

Contact us through the account support route and state whether you want access to a record or a correction. Include the linked phone number, and add a payment receipt reference if the request concerns DANA, OVO, GoPay, QRIS or bank transfer activity.

You can ask us to remove eligible personal data through verified account support. We first confirm the requester and check whether a record must be retained for an active account, transaction reconciliation or a legal obligation. We delete or anonymize data when retention is no longer needed.

Access and eligibility depends on local law, so certain account or data-handling steps may vary by Indonesia region. If a local requirement affects your request, we will explain the applicable step through support rather than asking you to send unnecessary personal data.

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